Wed 23 Jan 2008
Improving business communication is an ongoing process. You will meet different people in the business world, with a variety of communication styles. You have to adjust while communicating with others in business to be successful.
Here are a few tips to improve your business communication skills:
The most important thing to improve your communication is to be a good listener. It seems elementary, but very few people have been able to master this skill. It is important to concentrate on the speaker's message without being distracted. You should be open to the ideas and not have preconceived notions about the person.
Keep an eye on non-verbal indicators, such as the responses or reactions to your ideas, eye contact and tone of voice.
Take Advantage of Communication Resources
Studies show that leaders in the small business community know their limitations and seek out opportunities to improve their communication skills.
Developing public speaking skills by joining organizations like Toastmasters. Always try to improve your other communication skills through business counseling and training.
Be consistent when communicating. This does not mean being monotonous, but it does mean being consistent with your eye contact, honesty and reliability.
To start with, establishing a common interest is one of the best strategies when it comes to positive communication. For example, if you live in a sports town, you can start a conversation about a favorite hometown football team.
People will be more open to what you have to say if you have something in common with them.
Be Careful With Email
You have to be very careful when writing business correspondence, especially email. You should be aware of the message that you are sending via e-mail. Never write an email when you are irritated, annoyed or angry, as these emotions will almost always come across in your writing.
When drafting an email, your language should be positive, simple, sincere and straightforward for the other person to understand.
Giving feedback is as important as getting it from the other person. Be attentive and open to feedback on what you have said. At the same time, don't forget to give positive feedback to your employees or peers, which will ensure that there is participation and interest in further communication.