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February 2008

Monthly Archive

How to Gain Your Clients' Confidence

Posted by Buzz under Business Planning

Fri 29 Feb 2008

To close any major business deal or even to sell a product, you will first have to gain your clients' confidence.

Here are a few helpful tips to do just that.

Know Your Product – And Your Company

It is very important for your product knowledge to be better than that of your clients'. The last thing you want is for your client to know more about your products, or related products, than you do. That could be pretty embarrassing!

Study your product line by doing research before you start selling it. You should also upgrade your product knowledge as time goes by.

You should also know your company's history and important achievements, so that you can relate that to your prospective clients. You'll be able to sell more effectively.

Be Honest and Clear

Be very honest if you do not have some particular information about your product or service. Tell your client that you will get them that information – and do it. Be crystal clear in your dealings clear with your clients, especially when it comes to price. Don't shock them with new charges or prices once the order is confirmed.

Honesty in selling genuine products at genuine prices boosts your credibility — and ensures that your clients come back to you time and again.

Think About the Long Term

Think of keeping your clients on a long-term basis. Treat them with proper respect. Address them by their names and try to become friends with them.

Accept and work with their feedback. This will confirm their feeling that you value them as your clients.

Think and Act Like A Professional

Customers don't like to be left hanging — and they quickly leave businesses that do this. Your clients will stick with you if you and your employees act professionally and attend to their questions and problems promptly.

Use these tips to make your clients comfortable with you and gain their confidence so that both of you can reap the long-term benefits.

 

Got an Online Business? You Need Email Marketing!

Posted by Buzz under Marketing Tips

Thu 28 Feb 2008

If you have an online business, then no doubt you're constantly searching for ways to find new clients and searching for existing ones.

The great thing about doing business online is that the cost of marketing to clients is no longer prohibitive. Email marketing is not only cost-effective, but it can be efficient and highly effective.

Your first step is to find a good email marketing service.

Keep Your Customers in Mind

First and foremost, you want to make things easy for your customers. Second, you want administration to be easy for you. The last thing you want to do is spend hours trying to figure out how to use the service.

You also want to make sure your customers can open and read your marketing emails. This means that your email marketing service provider should be able to send messages in both HTML and text.

Even though you may think everyone has a broadband connection, you shouldn't take it for granted.

What Features Do I Need?

This depends on the size of your list and your online business' marketing reach. However, there are certain features that nearly all small businesses will want from their service providers:

  • Custom signup forms
  • Message personalization
  • Ability for customers to auto-subscribe/unsubscribe
  • Email click/open tracking
  • Easy administration

Check out MailerMailer email list management service which does all this and more!

What About Costs?

Email marketing service providers usually base their costs on the size of your list or the number of messages you send per month. Many companies offer different plans and price points; most are very cost-effective.

Best of all, most small business owners can write off email marketing expenses on their taxes!

Email marketing is something that all small businesses need to invest in. Use the above tips, and you'll find that your list — and profits — will grow faster than ever!

 

Getting a Short-Term Loan for Your Small Business

Posted by Buzz under Business Planning

Wed 27 Feb 2008

If you are running a small business or have just started out on a new venture, then you probably already know that there will be times when you're going to need an additional amount of money for a short period of time.

You may receive an unexpected huge order from a client, or your sales may suddenly increase after the introduction of a new product. Either way, you're going to need more cash to keep the products coming.

Here are some finer points to keep in mind when applying for a short-term loan.

Have Your Documents Ready

Have all your financial documents – especially your previous 3 years profit and loss statements – ready show to your lenders.

If you have just started your business, then you might have a tough time convincing banks to give you a loan, but sufficient collateral might get the job done.

Know What Collateral You Have

Banks and other lenders may require security in the form of property or vehicles to be used as security against your loan.

This will keep their investment safe in case you default and don't pay back the loan on time.

Keep Your Financial Books in Order

Lenders will also need to check out your financial position in the market. So if you have a lot of outstanding invoices that you need to collect from customers, or if you owe lots of money to your suppliers, then you might have difficulty in getting a loan.

Make sure that you collect any money due to your company on time; conversely, make sure that you pay your vendors and suppliers on a timely basis as well.

If Rejected, Try Elsewhere

If a particular bank or lender rejects your application, then try elsewhere. Different banks have different conditions to be fulfilled before they approve any loan.

Make these preparations before applying for a short-term loan; and once you get the money, try to repay it as soon as possible to save on interest.

 

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